Price Match Policy
Price Match Terms:
If you find a Website with a price lower than ours, we will match or beat their price even if you already placed an order with us. The following conditions must be met:
- KitchenAid brand is excluded from price matching.
- The item must be brand new and in stock with our competitor. No open/damaged box items.
- We will not honor price match requests less than $5.00
- We match our competitor's final price after any shipping costs, taxes, or other fees.
- If we offer free shipping on the order, the order must qualify for free shipping on the competitor's site as well.
- If the price match request does not qualify for free shipping any longer on our site we will not honor that price match request.
- The item being matched must be the same model, color, include the same components, and come with the same warranty.
- We do not match items sold outside the United States.
- If we are offering a manufacturer rebate with the item and the competitor is not the price match will be denied.
- We must be able to verify the price we are matching by viewing it on the competitor's website. If it is a print ad, we accept a faxed copy of the ad.
- We will match a competitor's price before you order and up to 7 days after your order is placed.
- Unfortunately, we cannot price match auctions or eBay listings.
- We do not match "Member", "Buying Group" or "Store Specific" Credit Card pricing.
- Due to competitors offering "loss-leader" holiday sales, we can not price match competitors' "Black Friday" or "Cyber Monday" holiday sales.
- We also reserve the right to deny a price match on "Black Friday" or "Cyber Monday" sales of which we have limited quantities.
- The competitor must be an Authorized Reseller for the item.
- If we offer a gift with purchase or other promotion on the item, the price will be matched excluding any promotions we offer.
- We reserve the right to deny a price match if the company will sustain a loss of over $50.00 by accepting the sale.
- We reserve the right to deny a price match if the brand of the product requested requires us to follow a MAP pricing policy and the competitor is not following that policy.
We are so sure of our pricing that approved price matches on orders over $100.00 will automatically be beaten by $5.00!*
You can request a price match by phone/e-mail or by using our convenient price match form below.
To receive a Price Match, we will need:
- 1. Competitor's total price, including shipping, and any other fees.
- 2. URL to the site where we can view the lower price.
* NOTE: Due to vendor pricing policies, this price beating policy excludes the following brands: Bamix, Blendtec Home, Bosch, BRK, Cloer, L’Equip, Shun Cutlery and Vitamix 5200.
Price Match Request Form